
Customer Story
Efficiency Now and for the Future With a Database Review
This scaling company’s business requirements were no longer being supported by their databases. Together, we changed that.
Case Study
xTEN helped JacTravel to achieve a 60% reduction in infrastructure requirements.
The Challenge
The Customer
Established in 1975, JacTravel has over 45 years of destination management expertise. They’re one of the leading Destination Management Companies in Europe and provide travel products and services to the international travel trade.
The company were experiencing exponential growth, but their infrastructure couldn’t keep up with the increased rate of queries. JacTravel’s solution was to migrate their servers, giving them scalability and agility to support their business growth. Our objective was to support them in a successful migration.
JacTravel’s pace of success was outgrowing their infrastructure. Searches needed to be quicker and their overall performance needed to be at a standard to power their aggressive progression in the market. JacTravel’s plan: move to brand new hardware to increase capacity.
A closer inspection into JacTravel’s systems identified that a planned infrastructure migration may not result in a solution that met all their goals. We recommended a complete database review.
Our strategy sought to satisfy the immediate business needs, whilst at the same time reducing the pressure on the infrastructure teams. We worked closely with the JacTravel team to give them the time and energy they needed to more focus on what was a major migration.
Using our extensive SQL Server experience, we established a rock-solid service with the existing infrastructure and after eliminating some of the big issues, we moved on to tackle some of the more complicated but high-gain concerns. These improvements yielded a 60% reduction in infrastructure requirements, putting JacTravel in a great position for a successful migration.
JacTravel carried out a seamless migration without increasing hardware spend and the company is now able to facilitate 1000% more searches, allowing for unimpeded sector growth.
Their estate is free of any legacy issues. With fewer moving parts, the infrastructure is far more manageable for the internal team, giving them the time they need to support business growth.