- Database and Instance Maintenance
- Patch Management
- SQL Server Upgrades
- Capacity Planning
- Security Administration
- Backup Administration, Testing & Recovery
Our Managed Services go far beyond the average. Our team of Microsoft Gold Certified Experts continually look for ways to improve your systems, optimising and tuning your SQL Servers, giving you the powerful solutions you need to support and grow your business.
Our expert database team will take care of everything 24/7, 365 days a year, so you can rest easy knowing your estate is in safe hands.
Take the worry out of database management. We keep your systems in top working condition but when an issue does arise, our mission is to find and resolve it before you even know it exists. We use a range of monitoring solutions as well as our secret weapon, xTEN’s own in-house developed tools, to deliver rock-solid SQL Server solutions.
Part of Your Team
Gain teammates, not just another name on your supplier list. We know that the key to a successful partnership is communication and we aim to work as though we are part of your in-house team. To do this, we use a few techniques to integrate with your workflows, including Service Desk integration, our Client Portal and more.
Our team are available for emergency support 24/7/365. Customers are assigned a dedicated emergency number, which is constantly monitored by our Microsoft Certified engineers, not a call centre. We offer different levels of support depending on your needs and budget, so you get the resolutions you need, fast – without you having to worry about a thing.
- Health & Security Reviews
- Event & Incident Management
- Performance Tuning
- Release Support
- Emergency Support (24/7/365)
- Developer Support
We are experts in high-transaction, high-performance estates. We’ll tune, optimise and maintain your SQL Servers, stabilising your systems, securing them, and maximise efficiency.
Sweat Your Assets
Inefficiencies in your estate can lead to unnecessary overheads. We’ll help you to reduce costs without sacrificing performance, getting more from what you have.
We’ll help your systems scale to fit your needs. With stable, high-performance solutions and rapid response times, your organisation can rocket to success.