

Customer Story
Optimisation Results in a 5000x Performance Improvement
The tuning we carried out meant that JacTravel's systems could handle 5000x more transactions
Case Study
This scaling company’s business requirements were no longer being supported by their databases. Together, we changed that.
The Challenge
The Customer
This global multi-asset investor has been managing assets for both retail and professional clients for over 25 years. Customers include FTSE 100 directors, private equity partners, hedge fund managers and leading UK charities, so a focus on client outcomes is key.
This scaling company’s business requirements were no longer being supported by their databases. Our aim was to get them to optimum efficiency so that business-critical reports could be produced, insights taken, and decisions made.
We also planned to equip the internal team with the tools necessary for the ongoing support of the growing estate.
We performed a full database review of the customer’s estate, detecting issues and areas for improvement. With the two main concerns being the quarterly report and severely lagging nightly build, the mission was to find inefficiencies wherever they lay.
We then turned our attention to increasing overall stability. We presented the in-house team the knowledge and tools they needed to manage the estate and carry out remediation in the form of a detailed plan for optimising and monitoring their systems.
Significant performance gains were achieved with a 71% reduction in the quarterly report build time and a 55% reduction in overnight build times. The team is no longer waiting for the overnight process to finish before they can start their work and the business is free to grow without the concern of operational inefficiencies.
The in-house team are unconstrained and stronger now they are equipped with the tools they need to keep their estate secure and stable, future-proofing processes for the business.